Fealor prides ourselves on providing exceptional products and a seamless shopping experience, including efficient and reliable shipping services. Here is a comprehensive overview of our shipping policies and procedures to ensure a smooth delivery process for your products.

At Fealor , we offer a variety of shipping options to cater to your specific needs. Whether you require expedited shipping for a quick turnaround or prefer a more regular shipping service, we have the solution for you.

Shipment Processing Time
Once your order is placed, we strive to process and ship it as quickly as possible. Typically, orders are dispatched within 24-48 hours of receipt, excluding weekends and holidays, it needs about 10-20 days for shipping. However, please note that shipping times may vary depending on the destination and the selected shipping method.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Free shipping for all
We will pay for shipping cost on most regular items , the package will be sent by standard shipping in default. You can also contact us to pay the shipping cost and send it by expedited shipping.

We do not ship internationally and to Hawaii, Alaska, Puerto Rico, Guam, Virgin Islands, American Samoa, Northern Mariana Islands, Palau Islands, Federated States of Micronesia and Marshall Islands. Sorry for all the inconvenience.

We partner with reliable shipping carriers to ensure the safe and timely delivery of your packages. Our carriers are experienced in handling a wide range of products, including delicate garden equipment, and they take every precaution to prevent damage during transit.

Shipment Confirmation & Order tracking
To track the progress of your shipment, we provide convenient tracking information via email or through our website. You can easily monitor the status of your order and receive updates on its estimated delivery date.

In the event that a problem arises with your shipment, such as a delay or a lost package, our customer service team (mail@fealor.com) is always available to assist you. We will work diligently to resolve any issues and ensure that you receive your packages in a timely and satisfactory manner.

Customs, Duties and Taxes
Fealor Products is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Returns Policy
Our Return Policy provides detailed information about options and procedures for returning your order.

Thank you for choosing our store for your garden watering tools needs. We look forward to providing you with a seamless shopping experience.